The Intervene Show with Arlena Jones - Vacation Rentals: Chris Jordan

Updated about 12 hours ago

Sitting down with Arlena Jones on "Intervene," Chris Jordan shares insights into the vacation rental industry, offering advice on investment strategies and property management in the scenic town of South Haven, Michigan. He discusses the attractions of West Michigan, including the appeal of vacation homes, the local real estate market, and tips for prospective investors. With detailed information about vacation rental management, Chris provides a comprehensive look at how to navigate this booming industry. The conversation also highlights the various amenities and activities available in South Haven, making it a desirable destination for tourists and property owners alike.

Chapters

Introduction and Greetings (00:00:07)
The host opens the program, thanking Kalamazoo and the public media network, and introduces Chris Jordan, a friend from South Haven, Michigan.

The program begins with the host announcing that the show is officially underway. They express gratitude to Kalamazoo and the public media network for their support. The host then introduces Chris Jordan, a long-time friend and guest on the show, who hails from South Haven, Michigan.
Chris's Background and First Job (00:00:18)
Chris Jordan discusses his history with the host, mentioning he was the host's hiring manager in Chris's first corporate job.

Chris Jordan reminisces about the past, specifically the time when he was the hiring manager for the host's first corporate job in the financial insurance industry. They share a moment of nostalgia and gratitude for those early career days.
Chris's New Role in Vacation Rentals (00:01:03)
Chris talks about his new position in the vacation rental business in South Haven, helping owners decide on investments.

Chris explains his involvement in the vacation rental business, where he assists property owners in determining the viability of purchasing properties for vacation rentals. He focuses on the touristy areas of West Michigan, particularly South Haven, advising investors on potential returns and property management.
Vacation Rental Territory and Management (00:02:28)
Chris describes the geographical area his company covers and the importance of location in vacation rentals.

Chris outlines the scope of his company’s operations, stretching from the Indiana-Michigan line up to Ludington. He emphasizes the importance of location, such as proximity to Lake Michigan, in determining the attractiveness of vacation rentals and the amenities that can draw in tourists.
Investment Considerations for Vacation Homes (00:03:24)
Discussion on what potential vacation home investors need to consider, including budget and mortgage options.

The host and Chris discuss the financial aspects of investing in vacation homes. Chris advises investors to carefully consider their budget, whether they plan to pay cash or take out a mortgage. He explains that while vacation rentals can offset costs, they are not typically high-profit ventures due to the short rental season in Michigan.
Long-term vs. Short-term Rentals (00:04:44)
Chris compares long-term rental properties to vacation rentals in terms of revenue and management.

Chris contrasts long-term rentals, which provide predictable monthly income, with vacation rentals, which can offer higher returns per week but are subject to market fluctuations. He explains the different management strategies and financial expectations for each type of rental property.
Managing Vacation Rentals (00:06:28)
Chris outlines the management and maintenance of vacation rentals, including cleaning and guest services.

Chris describes the operational side of managing vacation rentals, emphasizing the importance of regular maintenance and having staff to handle cleaning and guest communication. He highlights the benefits of having a management company to ensure properties are well-maintained and guest issues are promptly addressed.
Airbnb and Other Rental Platforms (00:07:28)
Discussion on how Airbnb and similar platforms are used to market vacation rentals and attract guests.

Chris explains that platforms like Airbnb and VRBO are essential for marketing vacation rentals and reaching potential guests. He discusses the strategy of using these platforms to attract first-time visitors, with the goal of converting them into repeat customers who book directly with the owner or management company.
Considerations for Renters (00:08:20)
Chris advises on what families should consider when renting vacation properties, like budget and amenities.

When choosing a vacation rental, Chris advises families to prioritize budget, occupancy needs, and desired amenities. He mentions the importance of filters on rental platforms to find properties that meet specific criteria, such as proximity to attractions or specific features like hot tubs.
Pet-Friendly Rentals and Amenities (00:12:00)
Chris discusses the popularity of pet-friendly rentals and the importance of amenities like hot tubs.

Chris highlights that pet-friendly rentals are in high demand, having become the top search criterion on rental platforms. He notes that properties with hot tubs are also highly sought after. Chris explains the benefits and considerations of offering these amenities, including how they can increase a property's attractiveness to potential renters.
Decorating and Furnishing Vacation Rentals (00:14:10)
Chris gives tips on how to decorate vacation rentals, emphasizing minimalism and functionality.

Chris advises owners on how to furnish and decorate vacation rentals. He recommends a minimalist approach to avoid clutter and ensure guests feel comfortable. He suggests focusing on quality bedding and functional spaces, and if the owner uses the property, personal touches that align with their own preferences.
Seasons and Pricing Strategies (00:15:47)
Chris explains the different rental seasons in Michigan and how pricing varies with demand.

Chris outlines the three main rental seasons in Michigan: peak summer, shoulder seasons in spring and fall, and the slower winter months. He discusses how pricing strategies change with these seasons, with higher rates during peak times and discounts during off-peak periods to attract guests.
Differences in Property Types (00:22:32)
Discussion about the differences in property types, focusing on the legalities and restrictions involved with condos versus houses.

The conversation begins with a discussion about duplexes and different property types. The speaker elaborates on the differences between owning a house versus a condo, highlighting the legal issues and city ordinances that can affect property use, such as restrictions on having grills on decks in condos due to fire safety regulations.
Importance of Signage for Grills (00:23:01)
A story about a guest causing property damage by moving a grill, emphasizing the need for clear signage to prevent such incidents.

An anecdote is shared about a guest who moved a grill too close to the house, melting the siding due to the heat. This incident underscores the importance of having clear signs indicating where grills should be placed and the potential hazards of not following these guidelines.
Providing Guest Information (00:23:41)
The importance of providing guests with information on how to use amenities like thermostats and remote controls.

The conversation shifts to the necessity of having welcome books or instruction sheets for guests, especially for operating modern amenities like thermostats and smart TVs. This helps guests feel comfortable and reduces the number of support calls from confused guests.
Advice for Property Buyers (00:24:49)
Guidance on what potential property buyers should consider, including ROI and property features.

The speaker gives advice to potential property buyers, emphasizing the need to evaluate the return on investment (ROI) and to conduct a comparative market analysis before purchasing. They also discuss the importance of considering what features can increase a property's attractiveness, such as pet-friendly amenities or leisure facilities.
Property Investment Strategies (00:25:40)
Discussion on different investment strategies for property owners based on their goals.

The discussion covers property investment strategies, distinguishing between properties bought for income versus those intended for personal use in the future. For income properties, the speaker advises keeping renovation costs low while ensuring the property remains attractive to renters.
Vacation Rentals in Michigan (00:26:29)
Exploration of the vacation rental market in Michigan and its potential for covering property costs.

The conversation explores the vacation rental market in Michigan, discussing how rental income can cover property costs and potentially generate profit. The speaker mentions the short rental season in Michigan, which limits the potential for large profits but can still offset ownership expenses.
Selling Vacation Rentals (00:28:23)
Insights into selling vacation rental properties and the importance of a rental history.

The speaker talks about the process of selling vacation rentals, highlighting the advantage of having a proven rental history to attract buyers. They explain how properties with an established rental income can be more appealing to investors looking for reliable returns.
South Haven's Unique Appeal (00:29:29)
A description of what makes South Haven, Michigan, a desirable location for vacationers and property investors.

South Haven is described as a unique and appealing location due to its walkability and proximity to beaches, shops, and restaurants. The speaker emphasizes that visitors can park their cars and walk everywhere, which is a significant draw for tourists.
North Beach vs South Beach (00:30:11)
A comparison of North Beach and South Beach, focusing on their different atmospheres and attractions.

The speaker compares North Beach and South Beach in South Haven, noting that South Beach is more family-oriented with a playground and splash pad, while North Beach is considered more of a party beach, popular with college students and offering beach volleyball and rental facilities.
Events and Regulations in South Haven (00:31:03)
Discussion on hosting events in South Haven and the city's regulations on parties and alcohol consumption.

The speaker discusses the regulations surrounding events in South Haven, including restrictions on hosting large parties at rental properties and the prohibition of alcohol on beaches. They also mention the social district status of the downtown area, allowing for public consumption of alcohol within certain limits.
Planning Weddings and Events (00:33:01)
Information on planning weddings and events in South Haven, including venue options and regulations.

The conversation covers the logistics of planning weddings and events in South Haven, discussing the limitations on gatherings at rental properties and the availability of venues that allow for events. The speaker advises on planning timelines and the importance of checking local regulations before hosting events.
Navigating Rental Regulations (00:35:09)
Guidance on understanding rental regulations in South Haven and how to find relevant information.

The speaker emphasizes the importance of understanding local rental regulations before purchasing a property. They advise potential buyers to research city and township websites for specific rules and to consult with knowledgeable agents to ensure compliance with local laws.
Boating and Transportation in South Haven (00:37:03)
Discussion on the availability of boat slips and alternative transportation options in South Haven.

The speaker discusses the challenges of finding boat slips in South Haven, noting that most are privately owned and rented out. They suggest contacting local visitor bureaus for assistance in finding slips and mention that some restaurants offer temporary docking for patrons.
Dining and Nightlife in South Haven (00:38:32)
An overview of dining options and nightlife in South Haven, highlighting popular local spots.

The speaker shares their favorite dining spots in South Haven, including The Lodge and Clementine's, and describes the nightlife scene, mentioning Captain Lou's as a popular bar with a nightclub atmosphere. The conversation highlights the variety of dining experiences available in the area.
Parks and Recreation in South Haven (00:40:03)
Description of parks and recreational activities available in South Haven, including kids' parks and dog-friendly beaches.

The conversation highlights the various parks and recreational activities in South Haven, such as Stanley Johnson Park and Kids' Corner Park, as well as the dog-friendly Deer Lick Park. The speaker mentions the availability of state parks and the popularity of rock hunting at local beaches.
Maritime Museum and Boat Tours (00:42:00)
Information about the Maritime Museum and the boat tours available in South Haven.

The speaker describes the Maritime Museum in South Haven, which offers historical exhibits and a replica ship for sunset cruises. They explain the experience of joining a tour on the ship and mention the recent refurbishment of the museum, making it a must-visit attraction.
Discovering Hidden Gems in South Haven (00:43:42)
The speaker discusses unique spots in South Haven like fish cleaning stations, bike trails, and skate parks, highlighting the area's hidden attractions.

The conversation begins with a discussion about the lesser-known attractions in South Haven, such as the discreet fish cleaning station located by the riverside, near the boat launch. It also covers the presence of bike trails like the Cal Haven and Van Buren trails and a local skate park, emphasizing the variety of outdoor activities available in the area.
Lake Aveta Farms: A New Attraction (00:44:11)
Lake Aveta Farms is introduced as a major new attraction with a theme park, man-made lake, and various activities for families to enjoy.

The discussion shifts to Lake Aveta Farms, which has recently added a theme park-like attraction. The site features a man-made lake where visitors can engage in water skiing, enjoy inflatables, or play putt-putt golf. The venue also includes a restaurant, disc golf course, and a new concert venue, making it a comprehensive family-friendly destination.
Gingerman Raceway and Events (00:45:02)
Gingerman Raceway is highlighted as a popular spot for racing enthusiasts, hosting events like Grid Life and weekend races.

Gingerman Raceway is described as a prime location for watching car races, with events happening almost every weekend. It is well-known for hosting 'Grid Life,' an event featuring fast cars racing around the track, attracting motorsport fans from all over.
Exploring Wineries and Wine Tours (00:45:38)
South Haven offers numerous wineries and breweries with organized wine tours available through local companies.

The conversation covers the abundance of wineries and breweries in the South Haven area. Visitors can arrange wine tours through local companies, which provide transportation to various locations, allowing guests to enjoy a comprehensive tasting experience.
Accommodations: Hotels vs. Rentals (00:46:24)
The speaker compares hotel accommodations with rental homes, highlighting the benefits of renting a home for longer stays.

Discussion about lodging options in South Haven reveals a preference for renting houses or condos over hotels for longer stays. The speaker notes that while hotels are suitable for brief visits, rental homes offer more comfort and amenities for extended vacations, often at a comparable price.
Central Office Condos: A Unique Stay (00:47:35)
Central Office Condos offers a unique accommodation experience in a converted high school with various amenities.

Central Office Condos, located in a former high school, is described as a unique lodging option. The facility includes amenities such as two movie theaters, a gym, a hot tub, and a pool. It also features outdoor spaces with grills and a deck, making it a popular choice for visitors seeking a distinctive stay.
Supporting Local Businesses and Markets (00:48:29)
The speaker advocates for supporting local farmers, markets, and meat shops, emphasizing the quality and sustainability of local produce and meats.

The conversation shifts to the importance of supporting local businesses, particularly farmers' markets and meat markets like Bob's Processing. The speaker praises the quality of locally sourced produce and meats, noting the taste difference and the ethical treatment of animals. The discussion highlights the benefits of buying locally, both in terms of quality and supporting the local economy.
Conclusion and Gratitude (00:52:07)
The interview concludes with expressions of gratitude and well wishes for the New Year, encouraging viewers to visit South Haven.

The session wraps up with the host expressing thanks to the guest and the audience, extending wishes for a prosperous New Year. The conversation ends on a positive note, encouraging viewers to consider visiting South Haven and exploring its many attractions and amenities.