Getting to know Kalamazoo's New City Manager, Mike Smith sits down with Malcolm Hankins, the new city manager. Hankins, a second-generation public servant with three decades of government experience, discusses his initial months in Kalamazoo, his approach to engaging with the community, and his priorities for the city. He outlines the challenges Kalamazoo faces, such as housing affordability and public safety, and describes his management style, emphasizing service and system evaluation. Hankins shares his belief in the power of community and collaboration, aiming to build trust and align efforts under the vision of "one city, one voice." This insightful conversation offers a glimpse into the leadership and future plans for Kalamazoo.